County Upgrades ICT Infrastructure in Nairobi Business Hubs

Nairobi County has launched a major overhaul of its ICT infrastructure across key business hubs, aiming to strengthen digital connectivity and streamline services for entrepreneurs, investors, and small enterprises. The upgrade, which began this week, focuses on improving broadband speeds, expanding public Wi-Fi zones, and modernizing digital service platforms used by traders in areas such as Westlands, Industrial Area, Kariobangi Light Industries, and the Central Business District. County officials say the initiative is designed to enhance the city’s competitiveness and support a growing digital economy that relies heavily on reliable, affordable technology.
The project builds on earlier ICT modernization efforts that introduced online licensing systems and e-payment platforms for county services. This new phase places heavier emphasis on infrastructure, including the installation of high-capacity fiber lines, improved cyber-security tools, and upgraded data centers to support real-time transaction processing. County engineers, in partnership with local tech firms, have been surveying business districts to map connectivity gaps and identify areas where traders face persistent internet disruptions. According to the county’s ICT director, the upgrades are expected to reduce downtime for businesses, enable smoother digital transactions, and support innovative sectors such as fintech, logistics, and e-commerce, which rely on stable digital infrastructure.
The response from the business community has been largely positive. Small traders have welcomed the increased public Wi-Fi coverage, noting that it reduces operational costs for digitally reliant enterprises such as online shops, delivery providers, and creative studios. Larger companies say improved connectivity will support hybrid working models and enhance communication with clients and suppliers. Tech associations have also praised the county’s commitment, arguing that Nairobi’s role as East Africa’s innovation hub depends on consistent investment in strong and secure digital systems. Some stakeholders have urged the county to ensure that the upgrades are accompanied by training programs to help small businesses adopt digital tools more effectively.
Looking forward, Nairobi County plans to expand the ICT initiative to emerging business zones such as Ruai, Dagoretti, and parts of Embakasi, where new commercial clusters are rapidly forming. Officials also hinted at future partnerships with international tech companies to support smart-city applications, including digital mapping, automated traffic systems, and integrated public-service platforms. If fully implemented, the upgraded ICT infrastructure could position Nairobi as one of Africa’s most connected and business-friendly urban centers, attracting new investments and accelerating the growth of the county’s digital economy.